Pathways - Developing Performance - Challenging Performance

Course Description

This course asks the learner to reflect on how they react to different levels of performance at work and elsewhere. It explores why and how leaders should challenge not just the poor performers but all team members, including even the great performers.

Learning Objectives

• Understand why you must challenge every member of your team
• Know how to gather the evidence before challenging your team
• Know how to react to emotional reactions
• Be able to encourage your team to take responsibility for their performance
• Understand how to give feedback

Course Contents

• Know your stand
• Your team
• Preparing
• Handling reactions
• Follow-up

Course Duration

30 minutes