Interactive
Continuous Quality Improvement: Overview
Biz Library
Updated Feb 12, 2019Welcome to the topic of continuous quality improvement (CQI)! This video course, "CQI: Overview," is intended to provide an introduction into the world of CQI in the workplace. The three video lessons in this series explain the different CQI disciplines, why some CQI initiatives fail, and the various types of certifications. After completing this course, the viewer will have a foundational understanding of the philosophies behind different performance improvement strategies, and they will be prepared to tackle the subsequent series on continuous quality improvement. This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #18-9WCAF and HRCI Activity ID: #343738
