Welcome to the topic of continuous quality improvement (CQI)! This video course, "Continuous Quality Improvement (CQI): Charts," describes a variety of charts that are useful for measuring and analyzing performance to continuously improve quality. The eight video lessons in this series teaches learners how to determine trend lines, how to understand correlation, and how to utilize different charts to understand data and make progress in a CQI initiative. This program is valid for one PDC for the SHRM-CP or SHRM-SCP and one hour of recertification credit through the HR Certification Institute. Please be sure to note the program ID number in your online recertification file. For more information about certification or recertification, please visit the SHRM website at www.shrm.org and the HRCI website at www.hrci.org. SHRM Activity ID: #18-4ZTTR and HRCI Activity ID: #343822