Steps to Solve Workplace Accidents and Crimes - Interactive
In this interactive course, learn the vital steps for gathering evidence in a workplace accident or crime. Colin McLaren, former homicide task force leader, itemizes all the necessary steps for conducting an investigation, including scrupulous note-taking and diagrams, photos, witness statements, and recording conversations.
Workplace crime and accident investigations must be taken very seriously. Colin McLaren advises on the importance of being fair, calm, unbiased, frank and in control. Above all, an investigator must be diligent, open-minded and questioning, in pursuit of the truth. The objective is to get admissions – in writing.
Key Learning Points
When workplace crimes occur:
- Document everything in a notebook
- Add diagrams and sketches
- Use a camera
- Note what people (witnesses) saw
- Never start with a theory
- Ask questions to get facts
- Be fair, frank, take control
- Failure to search is failure to find!
- Build rapport
- Get admissions in writing
- Consider program or voice recording
- Note, time and date of any refusals
This interactive course brings powerful expertise, knowledge and strategies from an elite and highly skilled former homicide investigator and taskforce leader to help managers, teams and especially those with a responsibility for safety at work to proactively manage crime, accidents and security.
This interactive course is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.
Learning Outcomes
By the end of this course, learners should be able to:
- Identify that crimes can occur anywhere, anytime by anyone and most business crimes are theft or dishonesty
- Organize ramped up security and specialist consultants (e.g. for cybercrime)
- Implement clear policies to help prevent abuse of privileges, possession of pornography and use of drugs and alcohol
- Minimize personal information on social media
- Utilize screening, auditing and double checking strategies, especially for those involved with financial and stock transactions.
