Retail Selling Skills - The Importance of Listening
Video

Retail Selling Skills - The Importance of Listening

Channel 1 Creative Media
Updated Feb 28, 2019

Course Overview 

Listening is one of the most important skills in selling.

Learning Objectives 

In this training video, viewers are shown a scenario demonstrating the various aspects of listening, and how they can impact on the sales process, such as:

  • Paraphrasing
  • Paying attention
  • Not interrupting
  • Not making assumptions
  • Clarifying by asking questions

Target Audience 

The information within this video can be applied to any sales situation.

Business Outcomes  

Duration  

 4 Minutes