Course Overview
Negotiation is something we’ve all done at one time or another.
Whilst we are not taught negotiation at school, it is a valuable skill to master, particularly in the workplace.
Course consists of 8 minutes of video content combined with
assessment questions and interactivity.
Learning Objectives
In this video based eLearning program you are shown a sales negotiation between an account manager and an office manager.
Through the scenario you will learn:
- The importance of preparation
- Tips for handling objections
- Importance of questioning
Target Audience
Aimed at all levels of management and aspiring sales staff.
Duration
10-15 mins
