Communication At Work - Improved Listening Techniques

Course Overview 

This communication training video demonstrates how the inability to listen effectively can be detrimental to relationships; both workplace and personal. Viewers are shown several active listening techniques and how they can ultimately enhance the communication process.

Learning Objectives 

In this video you will learn about:

• Respecting personal opinions
• Empathising
• Giving unspoken feedback
• Making eye contact
• Parapharasing and asking questions to clarify
• Not interrupting, blaming or criticizing

Target Audience 

Target audience is everyone.

Business Outcomes  

Enhance your workers’ skills on how to receive the message clearly and understandably.

Duration  

7 Minutes