Course Overview
In today's competitive marketplace, the ability of a retail organisation to retain existing customers is as every bit important as attracting new ones. As a retail salesperson, it is very easy to become complacent about customers wandering into your store.
Learning Objectives
In this training video, the viewer will learn or be reminded of:
Target Audience
The information within this video can be applied to any sales situation.
Business Outcomes
Improve customer relations by enlightening your staff of the value of every customer encounter.
Duration
3 Minutes