Meets & Greets – Approaching Customers

 You don’t get a second chance to make a first impression. You’ve probably heard that phrase and it is certainly true in the world of retail sales. The impression you give when you first interact with your customer will most likely determine whether or not you make a sale. In this critical session, you will learn the best ways to approach customers as well as the behaviours you need to avoid. 

This lesson forms part of the Retail Sales Academy course.