Customer Service - Improving Your Self Worth

Course Overview 

This training module examines the various traits that an ideal customer service employee would possess and emphasises to viewers that these skills are attainable. It asks the viewer to nominate the qualities they would consider when promoting or hiring someone in your organisation?

Learning Objectives 

In this video, you will be:

• Challenged to rate yourself on each of the qualities
• Explained exactly how you can improve your self worth
• Discovering what makes a “can do” person?

Target Audience 

Target audience is anyone involved or aspiring to be involved with your organisation’s customers.

Business Outcomes  

If you are looking for your salespeople or customer service staff to get the best out of themselves, this video is for you.

Duration  

 4 Minutes