Bullying and Harassment – Aged Care Quality Standard 7

This course covers the following:

• Signs of bullying and harassment in the workplace
• Responding to workplace bullying and harassment
• Strategies for communication and conflict resolution

Business Objectives

Workplace cultures, personal beliefs, lack of respect and ignorance about people’s rights in the workplace increase the risk for bullying and harassment. All workers must know what is meant by bullying and harassment, what their rights are and how to respond so their rights are upheld. Conflict resolution with a focus on respectful and factual communication will provide a framework to deal with workplace conflict. Bullying and Harassment aligns to Standard 7 of the Quality Aged Care Standards.

Audience

This learning activity is for Aged Care workers