Course Overview
As Peter Quarry explains to Eve Ash, in a highly complex world, the person who successfully cuts through is someone who adapts and changes their communication style, depending on the needs of their audience. They try to read the other people through studying their reactions, changing the message where necessary through simplifying language, slowing down and pronouncing words clearly. They also avoid jargon, insensitive jokes and try make discussions more inclusive and helpful.
The quest to appear professional and knowledgeable often causes a person to be rigid and presumptive in their communication style. Peter Quarry explains how to read others, slow down, be more inclusive and keep things simpler.
Learning Objectives
Being adaptable enables people to:
- Be flexible in how they communicate
- Read their audience more effectively
- Shape communications depending on the other people’s needs
Interviewer: Eve Ash
Interviewee: Peter Quarry
