Course Overview
People’s increasing use of technology is producing a corresponding need for enhanced human interactions in the workplace. Rather than just relying on diversity, experience or expertise, Peter Quarry tells Eve Ash that the most successful teams are highly socially intelligence because they talk with a wide range of people, they listen and empathize readily with others, and they have well-developed responsiveness and listening abilities.
The rise of artificial intelligence spells an increasing need for human connection. Peter Quarry explains that the most successful teams are empathetic, collaborative, caring and socially adept.
Learning Objectives
Effective teams, according to Peter Quarry, are good communicators. They:
- Talk to different people
- Express themselves clearly and succinctly
- Actively listen
- Read people’s emotions and respond
- Respond to diverse backgrounds and cultures
- Respond to feelings
Interviewer: Eve Ash
Interviewee: Peter Quarry
