Course Overview
Everyone is very busy; poor or woolly communication wastes time. Peter Quarry suggests to Eve Ash that people need to focus on being direct and simple in what they’re communicating, asking questions to clarify and determine what is being discussed, and politely summarizing and steering the conversation to a productive conclusion.
People are increasingly time-poor. Peter Quarry suggests ways to maximize your communications by streamlining messages, being direct, and asking questions to clarify and confirm.
Learning Objectives
Lean communication entails:
- Focusing on your core message
- Getting to the point
- Giving concrete examples
Interviewer: Eve Ash
Interviewee: Peter Quarry
