The relational skills of the manager - Part B

Individual meetings are important moments for manager and coworker alike. They can only be successful if the manager is able to understand listen and explain his or her decisions. Managers must therefore establish a regular schedule of individual meetings and ensure they are available to deal with sensitive situations or unforeseen circumstances.

This course will cover:

• Conducting an effective individual interview.
• Managing sensitive situations.

Target Audience

Any manager who wants to acquire the basics of management.

Prerequisites

It is recommended that you first work through Part A of this course.

Accreditation

PMI accreditation: earn 0.5 PDU points from PMI.