Classroom-based training management techniques

Do you sometimes have to handle difficult participants in classroom-based training? Do you find participants are often too passive, or disengaged and you would like to improve the level of interactivity in your training sessions? Do live questions from participants make you feel uneasy and are you afraid of not being able to manage them?

In this pill you will learn how to guide a training group in the most effective way and manage the key moments of the learning process!