Course

The quality customer service process

In this course you will discover processes and skills to ensure superior service, how to drive customer loyalty, train your team in superior service and determine who are your avatar customer's are.

Interaction Training

Updated Nov 07, 2017

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The simplest way to foster customer loyalty is to adopt an ethos of quality customer service. From word-of-mouth to loyalty rewards programs, quality customer service drives repeat business. In this course, we discover processes to ensure superior service skills as we investigate the Quality Customer Service process.

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Interaction TrainingGLOBAL

Interaction Training is an Australian-based provider at the forefront of the self-paced learning industry. Since helping pioneer computer-based training more than 30 years ago, Interaction Training has been committed to adopting the latest technologies that have the capability of accelerating the effectiveness of corporate learning. The company has also developed a series of very effective online courses, many designed to target the skill gap of people entering the business world and covering important aspects of the workplace such as communications, problem-solving, customer service, compliance, and time and stress management. Via the Go1 Content Hub you can access Interaction Strategies library of business skills, compliance, IT and retail courses designed for Australian companies.