Whenever an organisation or an individual goes through a period of change, it is inevitable that there will be some resistance. Resistance is a natural reaction to change, and overcoming this resistance presents a significant challenge for individuals and for leaders. This course identifies common reasons for resistance and equips managers and individuals with the tools to manage resistance and build support for change.
People are both the most important and the least predictable component in any change programme. Resistance to change is a natural human reaction, so dealing with resistance will be among the most significant challenges. In this course, we learn to identify the specific reasons for resistance in order to garner acceptance and support.