Interactive

SIRXPDK001 Advise on Products and Services

Ian Smith

Updated May 13, 2021

Product demonstration and answering customer questions is an integral part of the selling process, so a thorough knowledge of the products you sell, and their application is going to be essential. This unit describes the performance outcomes, skills and knowledge required to develop product and service knowledge and provide information to customers.

This course is from Interaction's ready4retail range.

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Ian SmithGLOBAL

Interaction Training is an Australian-based provider at the forefront of the self-paced learning industry. Since helping pioneer computer-based training more than 30 years ago, Interaction Training has been committed to adopting the latest technologies that have the capability of accelerating the effectiveness of corporate learning. The company has also developed a series of very effective online courses, many designed to target the skill gap of people entering the business world and covering important aspects of the workplace such as communications, problem-solving, customer service, compliance, and time and stress management. Via the Go1 Content Hub you can access Interaction Strategies library of business skills, compliance, IT and retail courses designed for Australian companies.