Recognition & Feedback - Workplace Excellence Series

A documentary case study style approach to exploring recognition and feedback. Motivate people, develop skills and improve work performance. Learn how to give immediate recognition and feedback, be creative and constructive with both recognition and criticism, and the importance of regular performance appraisals.

Key Learning Points
Key points covered to motivate people, develop skills and improve work performance: 
•    Give immediate recognition and feedback 
•    Guide with goals 
•    Conduct regular performance appraisals 
•    Be constructive with feedback 
•    Be creative with recognition
•    Implement feedback tools 
•    360° feedback 
•    Climate surveys 
•    Mystery shopping 
•    Exit interviews

Target Audience
Manager

Every organization needs great leaders and staff to deliver the best results, and these skills can be learned from real life case studies in best practise organizations. This program demonstrates a range of skills and examples to get people at all levels excited about their jobs and motivated to achieve results.

This program is one of a series of 10 programs in the Workplace Excellence Series, documenting best practice in an online recruitment business, a travel business, a city government and a school. The strategies and skills to be learned will improve the standard of excellence throughout your organization and help your workforce shine.