Phone Skills - Getting to the Decision Maker

Course Overview 

Produced in Australia, this video examines the various components that contribute to effective telephone communication. One of the real challenges in telephone selling is getting through to the decision maker in the first place. Most decision makers are extremely time poor nowadays and as a result, receptionists and personal assistants have become quite proficient in shielding them from the sales call.

Learning Objectives 

This training module provides viewers with several practical suggestions on how to convert the gatekeeper into an ally and ultimately make contact with the all important decision maker.

Target Audience 

Target audience is all salespeople, but especially telephone salespeople.

Duration  

 3 Minutes