Phone Skills - Getting to the Decision Maker

Course Overview 

Produced in Australia, this course examines the various components that contribute to effective telephone communication. One of the real challenges in telephone selling is getting through to the decision maker in the first place. Most decision makers are extremely time poor nowadays and as a result, receptionists and personal assistants have become quite proficient in shielding them from the sales call.

Target Audience 

Target audience is all salespeople, but especially telephone salespeople.