Phone Skills - Time Management

Course Overview 

In business today, time is a very precious commodity! In some cases, the biggest time waster at work is in fact the telephone. Playing phone tag with clients or telephone calls that fail to reach a desired goal, all contributes to our overall efficiency at work.

Learning Objectives 

In this 2 minute training program, viewers will learn the importance of:

• Setting goals
• Avoiding phone tag
• Planning the call

Target Audience 

Target audience is everyone.

Business Outcomes  

This training video will provide your workers with several handy tips on getting the most out of the time they spend on the telephone.

Duration  

 3 Minutes