L1 / Craft Bartending: Pre-Service

Course Overview

This course forms part of the course 'Level 1 / Craft Bartending'.

In this course, you will learn:

• The glasses you will be using for each drink, and why.
• The tools you'll need to master to carry out your job.
• The importance of preparation and creating good habits. 

Target Audience

The course is intended for any new staff in the hospitality industry expected to make or serve drinks, plus anyone working in an F&B service role who needs to refresh their foundation knowledge on beverage service.

Business Outcomes

By ensuring a thorough understanding of the skills, techniques and processes necessary to meet customers' beverage service expectations, this course will empower staff in their role as a hospitality service professional. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.