Customer Service: Make it Easy!
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Customer Service: Make it Easy!

Biz Library
Updated Sep 04, 2018

This "Customer Service: Make it Easy!" video course reinforces four essential customer service concepts: Acknowledge, Observe, Listen and Act. First, you'll see how frustrating it is for customers when these concepts are forgotten. Then you’ll see how to make the customer's experience easier. This video course includes a quiz that covers questions from the four separate video lessons.