Written Communication Skills for the Workplace
Interactive

Written Communication Skills for the Workplace

Communicating well pays off. Learn how to plan and structure emails and how to use your writing to make an impact.

Melanie Bryce
Updated Jan 11, 2021

Even though “writer” isn’t in most people’s job titles strong written communication skills are important in many workplaces. Communicating well especially in written form can benefit your work in many ways and everyone can improve their writing skills simply by taking time to practice.


This self-directed course provides an introduction to workplace written communication with a focus on email communications through concise content and beautiful illustrations. The course covers best practices for planning your communication structuring your content and using your writing to make an impact.