Welcoming New People - Cutting Edge Communication Comedy Series

Sherry the new girl is located at the bottom of the stairs and while trying to be positive she feels completely overlooked. Alex tries to make Tammy feel welcome and to assist her understanding of basic phrases, while Michael does the same for Carlos. Meanwhile Carlos, whose English skills are better than Tammy, tries to help her with basic phrases. Carol gives Carlos and Tammy a training session, but is patronizing and dismissive, using words and phrases they both struggle to understand, making Tammy and Carlos feel quite devalued. Sherry in the meantime feels completely disconnected from the rest of the staff and excluded from all sorts of activities. Casey goes out of her way to visit Sherry several times a day to make her feel welcome, appreciated and valued.

Key Learning Points
Early days in a new job have a big impact. A warm friendly start makes all the difference.

WELCOME NEW PEOPLE

• Don’t ignore new people
  INSTEAD: Be sociable and warm
• Don’t overlook needs
  INSTEAD: Anticipate and respond to needs
• Don’t patronize or cause discomfort
  INSTEAD: Explain and invite discussion
• Don’t focus on negatives
  INSTEAD: Build a positive culture

Comedy makes learning fun

This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.

Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.

Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.