Welcome to the third video of twelve in the "Supervisor Fundamentals" series! Whether you’re in retail, healthcare, manufacturing, financial services, or any other industry, these video lessons will help you quickly get up to speed on your two primary tasks as a supervisor: creating a high-performing team and establishing a great place for your team to work. You have to use many of your own personal experiences when figuring out what type of supervisor you are going to be. You now have a reputation or image to upkeep. You have to be a leader with many positive qualities, and this video lesson covers the four major traits you need to be a great leader: competence, rationality, honesty, and concern for people.