Starting Relationship Selling - Interactive
When you build relationships, selling becomes a lot easier. This interactive course is designed to help team leaders and sales managers hone their skills for selecting and developing their sales personnel and customer service staff. It is also a useful course for sales people wanting to develop their own skills for selling their services.
Carol is skeptical when Marcus asks her to train four staff in the art of relationship selling: Tammy Carlos Dion and Casey. For Carol this seems an impossible task. Sherry wished she had been chosen as a sales trainee as she loves selling and connecting with people and has great insights about how to do relationship selling. The trainees learn through role-plays to build their skills and Carol doesnt hesitate to give them harsh feedback. They learn to show interest ask questions be responsive to client needs and not over push product. Casey surprisingly develops her own take-home message from the session.
Key Learning Points
- Don’t expect a windfall INSTEAD: Selling starts with you
- Don’t be indifferent INSTEAD: Show genuine interest
- Don’t just sell products INSTEAD: Be responsive to client needs
- Don’t forget your HEART INSTEAD: Build lasting relationships with HEART
Comedy makes learning fun
This interactive course is part of the popular Cutting Edge Communication Comedy Series created by Psychologist Eve Ash and comedienne Erin Brown starring Emmy-award winning Kim Estes. This powerful training series follows several characters as they battle challenges, negotiate conflicts and learn from mistakes about professionalism, leadership, communication and safety. This Australian produced series was filmed on location in Los Angeles.
