Interactive
Service Best Practices: Attentiveness
Biz Library
Updated Feb 12, 2020Welcome to “Service Best Practices: Attentiveness,” a video lesson intended to demonstrate how to be attentive by being present, listening carefully, and acknowledging the customers’ emotions. This lesson is the second of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn about the importance of being an active listener and paying attention to details. By being present, you’ll be able to provide better service for your customers.
