Welcome to “Service Best Practices: Review,” a video lesson meant to provide a quick explanation of the top 11 characteristics you should embody when serving customers. This lesson is the final of 12 in the “Service Best Practices” video course meant to cover the essential skills for providing consistent, high quality care for every customer. From this lesson, you’ll learn about everything from how to be enthusiastic with customers to the importance of being able to adapt to any situation. There are a lot of important qualities to keep in mind when working with customers, but this lesson will help you have a broad understanding of the core skills you need to succeed.
