Service Attitude: Maintaining a Positive Attitude
Interactive

Service Attitude: Maintaining a Positive Attitude

Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. This course will teach you to apply strategies for cultivating exceptional customer service character every day.

Chart Learning Solutions
Updated Nov 21, 2019

What you'll learn

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Employee service attitude in a customer-facing role reflects the company culture, so it's important to get it right. Maintaining a positive attitude takes work. In this course, you will discover the skills and disposition required to maintain a positive attitude and cultivate exceptional customer service character every day.