Peak job performance and maintaining a positive attitude starts with having a suitable service disposition and strong interpersonal skills. This course will teach you to apply strategies for cultivating exceptional customer service character every day.
Employee service attitude in a customer-facing role reflects the company culture, so it's important to get it right. Maintaining a positive attitude takes work. In this course, you will discover the skills and disposition required to maintain a positive attitude and cultivate exceptional customer service character every day.