Course

Winning Through Customer Service

Vital Learning

Updated Feb 11, 2019

Course Overview

Winning Through Customer Service teaches employees the skills, behaviors and attitudes that have the greatest influence on understanding the customer and how to use them to provide solutions.

Related learning

Customer Service LeadershipCourse ⋅ 24 mins

Building a Customer-Centric OrganizationCourse ⋅ 24 mins

Serving Customers in the FieldCourse ⋅ 10 mins

Building Customer RapportInteractive ⋅ 10 mins

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Vital LearningGLOBAL

Founded from the training division of leading educational publisher McGraw-Hill, Vital Learning has been bringing learners engaging leadership and management training since 1989. In addition to being named one of Training Industry's 2018 Top 20 Leadership Training Companies to Watch, Vital Learning offers an impressive Leadership Essentials series that has won various prestigious industry awards, including a Stevie Gold Award for Best New Product for Managerial Training. Vital Learning’s content is ideal for any front-line and mid-level managers looking to improve their leadership and communication skills. Vital Learning is a US-based provider of Sales and Customer Service and People and Communication Skills, which are all available in the Go1 Content Hub and relevant globally.