Remarkable Customer Service: How To Strike The Right Balance Between Too Formal and Too Casual
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Remarkable Customer Service: How To Strike The Right Balance Between Too Formal and Too Casual

Biz Library
Updated Feb 19, 2019
This video discusses the establishing the right atmosphere in customer interactions. A too-casual approach can appear unprofessional, while a too-formal approach can be cold and off-putting. In addition to learning how to find the right balance, you’ll also learn about an amazing haircut that should never have gone out of style. Get ready for some glorious nostalgia!