Referrals: Psychology of Building Referrals
Interactive

Referrals: Psychology of Building Referrals

Chart Learning Solutions
Updated Nov 21, 2019

Gaining referrals from existing customers is key to growing your customer base. This lesson will give you psychological tips to increase referrals, including maintaining positive mental expectations and managing your fear factor. We will show you how to cultivate the five C’s to referral success and ensure you are in control and stay within yourself.