Product Knowledge: Product and Procedural Knowledge
Interactive

Product Knowledge: Product and Procedural Knowledge

Chart Learning Solutions
Updated Nov 22, 2019

Continually building your skills and knowledge is one of the keys to success. In this lesson, you will learn the seven categories of competency that really matter, including a deep understanding of your products, services and procedures. You will also discover the four stages of self-management and understand why it is important to invest in developing strong self-management skills whether you’re a beginner or pro.