For Sam, the key to overcoming setbacks is to stay positive. Michael complains to Sam about setbacks that prevented him being chosen for Chicago. Sam proposes a policy that limits people’s (namely Michael’s) tendency to vent angrily about perceived setbacks. Marcus explains to his team that it is important to shake off setbacks, as he did when he applied for a job that he didn’t get. He tells his team to be open, confident, flexible, and move forward – all a problem for Michael. The rest of the team relay effective examples of where they overcame perceived setbacks in their personal and work lives. Sam emphasizes that instead of focusing on what went wrong; focus on how to make things better next time. Marcus advocates a peer support program whereby people can ask for help; Sherry adds that others may have strengths that balances one’s weaknesses. Believe you’re a champion, attitude counts – so tell yourself you can do it.
Key Learning Points
Going over and over a setback keeps you stuck in the past.
LEARN TO OVERCOME SETBACKS
Comedy makes learning fun
This course is part of the Cutting Edge Communication Comedy Series, created by Psychologist Eve Ash and comedienne Erin Brown, starring Emmy-award winning Kim Estes. A powerful training series covering topics every workplace needs to address. Short, sharp and funny with simple messages and skills for everyone.
Cutting Edge Communication follows several characters through a landscape of social faux pas, insult and embarrassment. This series will amaze and enter-train, covering important lessons in human interaction, motivation, leadership, service, unprofessional behavior, apologizing, negotiating, stress, difficult people among many other workplace hot button issues.
Everyone will laugh and learn with these short episodes that highlight dos and don'ts. This Australian produced series was filmed on location in Los Angeles.