This module forms part of the course Operations Management 1: Resource & Workflow Layout
This is an overview of the entire subject, spanning 5 lectures/modules. Each module will relate to varying components of the whole subject overview.
This subject aims to provide an in-depth knowledge of things which are critical for the operations of any business. Operations management is concerned with effectively and efficiently designing, managing and optimising processes, which are prevalent in both service and production organisations in various sectors such as banking, health care, education, retail, food and beverages, mining and manufacturing.