Microsoft 365 Fundamentals, Part 4 of 4: Billing and Support

Course description

The MS-900 Microsoft 365 Fundamentals exam certifies foundation level knowledge of cloud services. This course covers Billing and Support which includes topics that cover Subscriptions, Billing as well as how Support works in 365.

Each LearnNowOnline training course is made up of Modules (typically an hour in length). Within each module there are Topics (typically 15-30 minutes each) and Subtopics (typically 2-5 minutes each). There is a Post Exam for each Module that must be passed with a score of 70% or higher to successfully and fully complete the course.

Prerequisites

Familiarity with Microsoft Tools is preferable.

Meet the expert

Cristian Calinescu

Cristian Calinescu is a Microsoft certified Azure Solutions Architect Expert, Senior Infrastructure Engineer and Infrastructure Security Operations Manager.

Video Runtime

28 Minutes

Time to complete

90 Minutes

Course Outline

Billing and Support

Subscriptions and Billing (17:24)

Introduction (00:08)

Subscriptions and Billing (01:38)

Subscription Options (06:31)

Manage Subscriptions (01:05)

Manage Licenses (02:27)

Manage Billing (01:46)

Demo Billing (03:38)

Summary (00:08)

Support in Microsoft 365 (11:34)

Introduction (00:08)

Support in Microsoft 365 (00:56)

Support Options (03:21)

Service Level Agreements (02:51)

Service Request (04:08)

Summary (00:08)