Mass Customization Of Learning And Development

Course Introduction

In today’s digital environment, mass personalization has become a standard expectation among learners.This course offers best practices around customizing learning for a good learner experience and catering effectively to the quest of delivering an individualized learning and development experience for a global workforce that is diverse in culture and learning needs.

Some of the topics covered in the course include: Benefits Of Multi-Domain Skillsets; Dealing With Overload Of Information As A Challenge; Meeting Consumer Expectations; Using A Flexible Framework; Designing For Humans; Creating Leadership Programs To Meet Internal Customer Needs; Building Personalized Development Program.

Who Should Attend

• CLO
• CXO
• Learning And Development Professionals
• HR Directors
• Training Managers

Course Methodology

This course is based on a session by Amy Powell, VP of Global Leadership & Associate Development, ADP, from the CLO Insight Summit 2017 by Sarder TV and Future Workplace.

Learning Objectives

• Understand the approach to drive learning within the organization
• Explain the challenges in driving learning
• Understand the concept of mass customization of learning
• Understand the alignment of customer centricity in learning customization

Course Modules

• Driving Learning
• Mass customization-Need, Framework & Design
• Customer-Centric Learning Customization