Managing Disruptive Conduct - Insights and Strategies Series

Peter Wallbridge defines disruptive conduct and how to handle complaints about colleagues and when to perform an HR intervention. It starts with understanding the issues and ensuring a code of conduct. Peter defines disruptive conduct and talks about complaints about colleagues, the HR intervention and resolving a problem through consultation. It requires open discussion and ground rules, personal standards and respectful discussions and an organizational code of conduct.

This program is designed to help people deal with the most difficult and challenging people and situations at work, with staff, co-workers, colleagues, contractors and sometimes managers and clients.

Key Learning Points
•    What is disruptive conduct?
•    Complaints about colleagues
•    The HR intervention
•    Resolving a problem through consultation
•    Open discussion & ground rules 
•    Personal standards & respectful discussions
•    Organizational code of conduct
•    Key points

Target Audience
Executives, Managers, Trainers and Teacher

This program is one of the Insights and Strategies Series, featuring psychologist Eve Ash interviewing a range of experts and business leaders who share their experiences and practical strategies for achieving best practice.