Course Overview
This course forms part of the course 'Level 2 / Bar Service'.
In this course, you will learn:
- The major drink-making techniques – building, shaking and stirring.
- Handling ice and how different ice will affect your drinks.
- Other tips for professional bar service: pouring, tasting, straining and pre-batching.
- The correct order to make a round of different drinks.
Target Audience
This course is intended for existing staff in the hospitality industry who are expected to make or serve drinks, and who are ready to analyse why, not just how, operations function in their bar as they do.
Business Outcomes
By ensuring a thorough understanding of the skills, techniques and processes necessary to meet customers' beverage service expectations, this course will empower staff to create a successful service environment and a successful service product. It will also help staff take the next step towards management by introducing operational decision-making and venue-specific SOPs. Enhancing employees’ ability to better serve guests has a flow-on effect throughout the whole business, in terms of positive reviews, social media and word-of-mouth recommendations – which helps increase repeat clientele and maximises revenue.
