Know and Meet Customer Needs

Our customers are typically the reason we do what we do. Our work, whether it’s a project, task or assignment, always directly or indirectly impacts our customers. Therefore it makes sense that if we want to perform our jobs well and deliver great results, we must truly know and understand our customers the best that we can.This course will help you learn as much information as possible about your customers in order to better anticipate, understand, and meet your customer’s needs.

Course Accreditation

This course has been approved for 1 hour of PDU credit from PMI (Project Management Institute).