How To Put Callers On Hold & Transferring Calls
Course

How To Put Callers On Hold & Transferring Calls

Ensure successful calls by learning how to properly transfer calls and put customers on hold

Skills Hub
Updated Mar 26, 2019

Putting someone on hold or transferring a call incorrectly can sometimes make or break the call completely. This course provides some tips and simple steps to ensure you do it correctly.

This microlearning course comes with additional materials to help you implement the learning, including three key actions to take, a blueprint for self-coaching, and a simple infographic to remember the main points.