Handling Violence and Aggression at Work

Course Description 

Work-related violence and aggression, including abuse, threats, or assault, are experienced across many industries and places of work.

This course shows you how to diffuse aggression when it arises, how to recognise when a situation could turn to violence, and what to do if it does. The skills learnt through this course will be invaluable to workers across the public sector.

Course Duration

30 minutes