Developing Trainer Skills - Interactive

Be inspiring and memorable. Keep developing your training skills. This interactive course is designed to help people develop their skills as a trainer and facilitator. Find out how to design powerful training programs, and explain and train so learners are engaged and your training is successful.

Cutting Edge intern Dion is keen to develop his skills as a trainer; the first step is to inspire and ensure relevance, no matter what the topic. Dion’s training skills are improving and many give advice. Serena advocates asking at the outset about participants’ needs and getting their attention straightaway. Sam feels his talent is listening to participants and tailoring his approach to individuals’ different learning paces. Dion stresses the importance of an encouraging and positive atmosphere – no shooting down of people’s ideas and input. Carol advocates colorful, succinct speaking that raises people’s energy levels and readiness to hear what’s next. Sam cautions against being intolerant and impatient, while Steve recommends the necessity of never being condescending to one’s audience. Dion demonstrates the importance of respectful interaction and openness to feedback (despite momentarily becoming defensive when Steve challenges him).

Key Learning Points

• Don’t ignore audience needs INSTEAD: Inspire and ensure relevance
  
• Don’t drain energy INSTEAD: Introduce session positively
  
• Don’t be intolerant INSTEAD: Be patient and respectful
  
• Don’t be complacent INSTEAD: Be open to feedback and grow
  

Comedy makes learning fun

This interactive course is part of the popular Cutting Edge Communication Comedy Series created by Psychologist Eve Ash and comedienne Erin Brown starring Emmy-award winning Kim Estes. This powerful training series follows several characters as they battle challenges, negotiate conflicts and learn from mistakes about professionalism, leadership, communication and safety. This Australian produced series was filmed on location in Los Angeles.