Interactive
Crisis Control: Apology Accepted
Biz Library
Updated Feb 11, 2019Ethical crises are inevitable. However, when something goes wrong, bad choices are made, or scandal is just around the corner. Employees need to remember ethical principles and character values can help prevent and withstand the ethical storms. This course provides information that helps professionals prevent an ethical crisis, deal with a crisis when it occurs, and repair the damage. This section deals with learning to apologize and take responsibility in a way that builds trust and sets the stage for long-term success.
