Creating Collaboration: 03. When Collaboration Leads to Conflict

There's a Chinese Proverb that says, "The gem cannot be polished without friction, nor man perfected without trials." Conflict is a natural part of teamwork, and recognizing that is critical. But what you do with this friction is key. If handled properly, it can shine your shared goals into corporate gems. This course is your guide to doing just that, with details on the nature of conflict and how to best resolve it.