Course
What to Say When Conflict Resolution Series
Learn the proper techniques to regain or maintain control of challenging coworker conflicts.
Service Skills
Updated Jul 17, 2019It can be tough to know the right thing to say in a conflict situation to get the best outcome. In this course, Human Resources expert Hugh Murray shares the proven skills and techniques needed to help defuse and resolve workplace conflict situations. The goal of this series is to present learners with various workplace conflict communications challenges and help them to develop positive methods to respond to each.
