Business phone calls: complaint handling
Interactive

Business phone calls: complaint handling

Discover what lies behind complaints, and transform feedback into opportunities.

Martina Tombolini
Updated May 07, 2021

"I'm not interested", "I'm sorry, it's not for us", "is it you again?", "is it even possible that...", "I really don't think that...", "have you understood the problem or not?!?" ... is this all you ever hear on the phone?

In this pill you will learn how to handle complaints and objections with minimal effort, and always have a win-win situation!